Contact Eduardo Ortiz at

Call/text: 714-804-8292

eortiz@ocinfiniti.com

LUXURY SERVICE DELIVERED RIGHT TO YOUR DOORSTEP

The Orange Coast INFINITI Valet Service is exclusive to INFINITI owners within a 7-mile radius who are in need of service. Customers who request this service will receive:


Concierge Service

Luxury service delivered right to your doorstep! Here at Orange Coast INFINITI we understand that people live busy lives that can sometimes cause them to inadvertently postpone errands that need taking care of. That's why we offer Concierge Service to all INFINITI owners who live or work within a seven mile radius of our dealership. That includes the following areas: Westminster, Huntington Beach, Fountain Valley, Santa Ana, Garden Grove, Buena Park, Costa Mesa, Anaheim, Seal Beach, Stanton, Cypress, Los Alamitos, and La Palma. 

Simply reach out to us via phone, email, or Instagram the week of the date you wish to have your INFINITI serviced and we'll send one of our service representatives over to your home or office to pick up your car and drop it back off once it's ready!

Once your INFINITI is taken back to our service department, it will be thoroughly inspected by one of our factory-trained technicians for any recommended repairs, maintenance, or recalls. If any of these assessments are deemed necessary to perform while your vehicle is with us, your service consultant will update you accordingly via phone call or text. No services or repairs will be performed without prior consent! 

For your convenience, payment for concierge services are collected via phone prior to the delivery of your vehicle and can be, depending on the service being performed, delivered same day. 

CONCIERGE SERVICE BENEFITS   

  • Courtesy loaner vehicle personally dropped off to you so that you're not left stranded at your home or office  
  • Text message updates from our service consultants regarding the status of your INFINITI 
  • Service, repairs, and inspections performed by factory-trained personnel.  
  • Same day delivery of your fully-serviced, cleaned INFINITI  
  • Over-the-phone credit card payment. American Express, Visa, Master Card, Discover cards accepted.  
  • A day at work or home uninterrupted by the errand of having to take your vehicle into the dealership for service.  

CONCIERGE SERVICE STIPULATIONS  

  • Excluding vehicles outside of a 7-mile radius.  
  • By appointment only. 
  • INFINITI owners receiving a courtesy loaner vehicle must provide drivers license, proof of up-to-date full coverage automotive insurance, and credit card.  
  • Pick up and delivery hours are between 8:00 AM and 6:00 PM.  
  • $25.00 Concierge Service fee applied to all service or repair(s) being performed at the dealership.  
  • INFINITI owner is responsible for their own fuel. 

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